Privacy & Policies

Privacy Policy

Effective date: 1 September, 2025

Lizu Community Network is committed to protecting the privacy, dignity, and rights of all individuals who interact with our website, programs, and services. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information, in line with applicable data protection principles and our organizational values.

By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and organizational affiliation
  • Information submitted through contact forms, registrations, or subscriptions

  • Information provided when downloading or submitting documents

b. Non-Personal Information

  • Browser type, device information, IP address

  • Website usage data (pages visited, time spent, referring links)

We only collect information that is necessary for legitimate organizational, operational, or legal purposes.

2. How We Use Information

We use collected information to:

  • Communicate with stakeholders, partners, donors, and community members

  • Manage registrations, events, programs, and publications

  • Improve website functionality and user experience

  • Meet legal, regulatory, and reporting obligations

  • Promote transparency, accountability, and good governance

We do not sell, rent, or trade personal data for commercial purposes.

3. Legal Basis for Processing

We process personal data based on one or more of the following grounds:

  • Consent provided by the data subject

  • Legitimate interests aligned with our mission and activities

  • Compliance with legal or regulatory obligations

4. Data Sharing and Disclosure

We may share information only when necessary and under appropriate safeguards:

  • With trusted service providers supporting website hosting or communications

  • With partners or donors where required for program implementation or reporting

  • When required by law or lawful authority

All third parties are expected to adhere to confidentiality and data protection standards consistent with this policy.

5. Data Retention

Personal information is retained only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law or organizational policy. When no longer needed, data is securely deleted or anonymized.

6. Data Security

We apply reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration. While no system is entirely secure, we continuously review and improve our safeguards.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access personal data we hold about you

  • Request correction or updating of inaccurate information

  • Withdraw consent where processing is based on consent

  • Request deletion or restriction of processing

Requests can be made using the contact details provided below.

8. Linked Policies and Organizational Commitments

This Privacy Policy should be read alongside Lizu Community Network’s other governance and safeguarding documents, which are made available on our website, including:

These policies collectively reinforce our commitment to ethical conduct, accountability, inclusion, and the protection of rights.

9. Children and Vulnerable Persons

We take special care when handling information related to children and vulnerable persons. Any such data is processed strictly in accordance with our Safeguarding and SHEAR policies and applicable legal standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, operational, or organizational changes. Updates will be posted on this page with a revised effective date.

11. Contact Information

For questions, concerns, or requests related to this Privacy Policy or data protection practices, please contact:

Lizu Community Network
Email: Info@lizu.org
Phone: +260967854216
Address: NAPSA Building, Room #101, Along Umodzi Highway, Chipata Zambia

This Privacy Policy reflects Lizu Community Network’s commitment to digital responsibility, good governance, and respect for individual rights.